We appreciate your business and we want to make sure our customers are satisfied with their products. If you are unhappy with a product you purchased from us, please Contact Us right away so we can help resolve your issue.
If the product does not meet your expectations, or is defected in any way, please Contact Us to make things right.
Retail customers are eligible for free shipping within the US excluding Hawaii and Alaska, on orders over $75 excluding orders with single and double cases of dispenser refill bags, park dispensers and dispenser accessories. For orders under $75, the shipping cost is between $8.95 - $10.95 based on location. Orders will ship within 1-2 business days.
Please note that the shipping rates for wholesale orders are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please Contact Us for an estimated shipping price on international orders outside of the United States.
Will Call Pickup
Wholesale customer within 50 miles of our Costa Mesa office can choose "Will Call Pickup" during checkout and pick up their order from our office with no shipping cost. This option is currently not available for our retail customers due to COVID-19.